The tax agency directs users to file public records requests through ID.me, a tool that has sparked concerns in Congress and from privacy advocates.

The public can now search website for publicly available documents via a tool that is powered by a combination of machine learning and logic.

Agencies must update their public records systems in order to ensure their systems work with FOIA.gov, a requirement established in a 2019 White House memo.

Agencies need to make sure their own platforms play nice with the National FOIA Portal at FOIA.gov.