How the State Department used AI and machine learning to revolutionize records management
A pilot approach helped the State Department streamline the document declassification process and improve the customer experience for FOIA requestors.
A pilot approach helped the State Department streamline the document declassification process and improve the customer experience for FOIA requestors.
How the Small Business Administration’s pivot to a cloud-based CRM platform helped it navigate through the pandemic and transform its approach to customer service.
A team at the National Institutes of Health’s National Library of Medicine is using large language models and AI to help researchers find candidates for clinical trials.
By shifting to cloud-native solutions, the U.S. Office of Personnel Management has significantly enhanced its underlying security infrastructure to better protect the agency from evolving cyber threats.
A novel tech-challenge approach helped IT leaders at the Federal Energy Regulatory Commission start the overhaul of its legacy applications and improve customer service.
By transitioning to cloud-native software-as-a-service solutions, the U.S. Census Bureau redefined its approach to log management and laid new foundations for zero trust.
The Pentagon needs to get better at transitioning promising capabilities from the lab to the battlefield, Deputy Defense Secretary Kathleen Hicks said.
While specific pilots haven’t been announced, the series will be designed to give agency employees hands-on training with emerging tech.
Under the first three solicitations released so far, work will take place at Marine Corps Logistics Base Albany, Georgia; Joint Base Lewis-McChord in Washington; and Naval Base San Diego, California.
Dodson also discusses the importance of having a diverse team in this new FedScoop Q&A.