The agency should compare software inventories with known purchases to reduce costs, per a watchdog report that also highlighted issues with EHR modernization.

Though the agency isn’t pursuing a “big-bang approach” when it comes to AI, Mangala Kuppa says DOL is poised to scale those systems quickly.

In an interview with FedScoop, Charles Worthington discusses the agency’s AI and modernization efforts amid scrutiny from lawmakers and the threat of budget cuts.

Robin Carnahan said the “Gov CX Analyzer” will leverage AI features to improve customer interactions with government websites.

The legislation intended to enhance TMF procedures extended the program’s sunset date and amended appropriations amount requirements.

Officials from the GSA, CMS, CISA, DHS and other agencies will make up the inaugural Technical Advisory Group.

Skip Jentsch, the GSA’s cloud products manager, said the agency is leaning in on special ordering procedures to procure cloud products.

VA OIT officials during a Tuesday hearing acknowledged challenges that the budget poses and reiterated the need for future increases in funding.

An artificial intelligence team within the NRC released a report outlining recommendations for the agency to leverage the technology.

Mina Hsiang, administrator of United States Digital Service, details top agency project successes of the past year, while looking ahead to hiring challenges posed by emerging tech.